Frequently Asked Questions

Can individuals donate medicines?

Currently, to ensure the highest safety and quality standards, we only allow verified organizations (pharmacies, hospitals, clinics) to donate medicines. Individual donations are not supported.

What happens if a medicine expires during transit?

Our system strictly prevents the listing or transfer of any medicine that has less than 30 days until expiry to prevent this exact scenario.

Is it free to use?

Yes, the DawaiSetu platform is completely free to use for both donors and recipients as part of our social initiative.